RESERVATION & CANCELLATION POLICY

RESERVATION POLICY:

• Please check in 20-min prior to all departures.

• Please notify us in advance for coupons & vouchers.

• A​ll reservations are first come first serve.​

• ​All customers are recommended to make a confirmed reservation in advance​.

• ​​​Reservations can be modified simply by calling 1.​323.472.7938 with 4 hours advanced notice from departure time.

• ​L​ate arrivals are subject to reschedule based upon availability.

• ​​​Walk in reservations are welcome.

• ​​Walk in reservations are all subject to availability.

• ​​All reservations online or over the phone must be made with a valid form of payment in advance.

• ​​Access Hollywood Tours does not accept reservations without a form of payment.

CANCELLATION POLICY:

• Any reservation cancellation is subject to full refund with a minimum of 12 hours advanced notice.​

• ​No refunds less than 12 hours advance notice.

• Cancellations due to weather delays, or traffic delays are not subject to refund, but rather rescheduling.

• ​​Late arrivals are not qualified for any type of refunds.